ACT offers a full menu of biomedical services for a wide range of health care environments from clinic and surgery centers to hospitals.
ACT also offers new and refurbished medical equipment for all your equipment needs. ACT is truly a "one-stop shop" for customers whether thy are outfitting a new surgical center or adding to an existing portfolio.
In 1991, Paragon Service was created following 10 years of anesthesia equipment sales and service. What started as a one-man operation grew into a successful company that marketed specifically to clients in perioperative environments and, more recently, the surgery center niche. Jeff Ross was Paragon Service’s first employee. Paragon Service specialized in anesthesia offering customers new Mindray anesthesia systems and monitors, as well as refurbished anesthesia systems from GE/Ohmeda, North American Drager and Penlon as well as a wide variety of monitoring solutions. Paragon Service also had a highly experienced service force in the Michigan/Ohio/Indiana region. Paragon Service was founded on the basic principles of excellent customer service and customer satisfaction. For over 20 years, they aimed to be the very best at providing innovative solutions for customers’ needs. Jeff Ross was an important part of the growth Paragon Service experienced. He designed some of the processes still being used today.
With 20 years of experience in the medical equipment field, Jeff Ross started Advanced Clinical Technology in 2009. Jeff Ross had a vision to create a company that could provide health care facilities with biomedical equipment services that would be able to support clinics, surgery centers and hospitals. By 2018, ACT had grown to service health care equipment at more than 50 facilities, maintaining a database that included tens of thousands of pieces of equipment and lending support on an as needed basis to some of Michigan’s largest health care systems. However, this story starts even earlier.
Ross left Paragon Service and worked as an equipment coordinator and anesthesia tech at a local health system. Next, he went on to be Director of Operations for a Biomedical company that serviced 7 states. Growing and learning prepared him to start ACT in 2009. ACT enjoyed success and grew through the years behind its quality service and specialized expertise in regard to medical equipment. With the purchase of the assets of Paragon Service in December 2018, another dynamic has been added to the ACT family. Along with an additional 70-plus hospitals and surgery centers, ACT-Paragon now provides a full Medical Equipment Management Plan (MEMP), Alternative Equipment Programs (AEP), life cycle planning, ASC consultations and the same service and support that its partners have come to admire and trust.