Frequently Asked Questions
What is an Equipment Maintenance Program?
An equipment maintenance program provides a plan for the medical devices to be checked for their manufacturer recommended service schedule. We will go through your healthcare facility and inventory your equipment to create a plan for you.
How often does my medical equipment need Preventative Maintenance?
Each piece of medical equipment has a different preventative maintenance schedules depending on the manufacturer’s recommendations. Most equipment will be checked on an annual basis.
How do I request Service?
You can call us at 800-448-0814 or head over to our contact page and send us an email.
What is ACT-Paragons Service area?
We provide service in Michigan and Ohio.
What is your policy on returns?
We have a 90 day return policy
What are your business hours?
8:00 am – 4:00 pm EST